Delete your Solitaire GO account

Solitaire GO creates a game account for you automatically the first time you open the game. You can delete it at any time, either in the game or by email.

In the game (fastest)

1. Open Solitaire GO and tap the Settings (gear) button.
2. At the top right, under the version number, tap Delete account.
3. Tap Delete to confirm. You need an internet connection.

Your account is deleted right away. The next time you open the game, it starts a new, empty account. The Delete account option is available in Solitaire GO 1.6.4 and later.

Without the game

If you no longer have the game installed, email support@dram.studio with the subject Delete my account. Include your Player ID if you have it (in the game: Settings, then tap the ID to copy it). If you don't have it, tell us your device model and roughly when you last played. We may ask for more details to make sure the account is yours. We delete the account within 30 days and confirm by email.

What is deleted

• Your game account and username, including your name on the leaderboards.
• Your coins, hints, undos, magic wands, items and avatars.
• Your progress, level, statistics, daily bonus, daily challenge and reward history, and your game settings.
• The record of the games you played.

When you delete in the game, it also removes the game data stored on your device and the identifiers the game uses for analytics and notifications on that device.

What is kept

• Purchases: Apple and Google process in-app purchases and keep their own purchase records. We never receive your card details.
• Analytics and advertising partners: the game uses Google Firebase, CleverTap, Singular and AppLovin with its ad partners. They hold data linked to your device's identifiers, not to your name. Deleting your account resets the game's identifiers on your device. If you want us to ask these partners to erase their data as well, say so in your email and we will send the request.